Field Service Engineer - Networks

Main responsibilities  

• Troubleshoot and resolve technical issues in the field, ensuring systems remain operational
• Analyse problems methodically and identify root causes, rather than applying quick fixes
• Communicate clearly with users and stakeholders, providing guidance and support
• Contribute to the optimisation and improvement of existing systems and processes
• Support implementation of technical upgrades and innovations
• Work closely with internal teams to escalate and resolve complex issues
• Provide clear feedback and documentation on field activities and findings
• Build strong relationships with end-users by being approachable, reliable, and solution-oriented 
  

Requirements

• Basic understanding of IP network topologies
• Experience or knowledge of troubleshooting and fault finding
• Familiarity with networking best practices
• Basic understanding of electrical circuits
• Previous experience in a technical field support or engineering role is preferred
• Experience within defence, military, or law enforcement environments is a strong advantage

Personal profile

• Strong problem-solving skills with a structured and analytical approach
• Excellent communication skills, with the ability to explain technical issues clearly
• Patient and solution-oriented, able to find common ground with different stakeholders
• Didactic mindset — able to guide and support users, not just fix issues
• Proactive and hands-on attitude
• Fluent in Dutch (required) and comfortable in English

What we offer

• A hands-on role in a dynamic and mission-driven environment
• The opportunity to work on meaningful and technically challenging systems
• A high level of responsibility and autonomy in the field
• A collaborative team where knowledge sharing and support are key

Please note that if you do not hear back from us within 10 days of your application, you may assume that we have selected another candidate we would like to interview for this position. We do our best to get back to you individually; however, due to a high volume of responses, it can be that we have not been able to reject your application in person.

We kindly request that recruitment agencies do not contact us regarding this vacancy. We are not seeking assistance and will not be liable for any fees or charges associated with unsolicited CVs or candidate introductions. Any candidates submitted by agencies without prior written agreement will be considered our direct applicants and may be employed without obligation or fee.